Refund policy
We do not accept returns or offer refunds for change of mind, sizing preference, or custom design choices, as each acrylic topper and 3D-printed accessory is made specifically for your order.
We will happily offer a replacement or refund if:
• You received the wrong item
• Your item arrived damaged or broken during shipping
If either of these applies, please contact us within 48 hours of delivery at btacrylics@gmail.com with your order number and a photo of the item received. We'll sort out a replacement or refund as quickly as possible.
Please note: Because our products are custom-made, we're unable to accept cancellations once production has started.