Shipping policy

Shipping Policy
Production Time
Our acrylic cake toppers and 3D-printed accessories are made to order. Please allow a few business days for production before your order ships.
If a 3D-printed item is temporarily out of filament stock, there may be a short additional wait while we restock and print — we'll let you know if this affects your order.
Shipping Time
Once your order ships, delivery time will depend on your location and the shipping method selected at checkout.
Local Pickup
Local pickup is available from Bentleigh East. Select this option at checkout if you'd prefer to collect your order rather than have it shipped.
Rush Orders
Need your order sooner? Contact us directly before ordering and we'll do our best to arrange a quicker turnaround.
Damaged in Transit
If your order arrives damaged, please contact us within 48 hours with photos so we can arrange a replacement — see our Refund Policy above.